Empowering Your ITSM Success with Innovation
IGS Group (Australia) Pty Ltd
IGS Australia, an Atlassian Solution Partner, provides expert ITSM solutions and managed services to help organizations in Australia elevate their ITSM strategy and achieve operational excellence.
Our Atlassian Solutions
Discover the power of Atlassian software, trusted by millions worldwide. From Jira Service Management and Confluence to Jira Software, BitBucket and Jira Align, the Atlassian suite of tools empowers organizations to elevate IT service management ("ITSM"), optimize project management workflows, foster team collaboration, accelerates agile software development and maintain superior code quality.
Consulting Service
Unlock ITSM excellence with IGS Australia's tailored Atlassian solutions and expert consultancy.
License Management
Effortless Atlassian license renewals and upgrades with IGS Australia's license management services.
Implementation & Managed Services
15+ years of ITSM implementation expertise. IGS Australia delivers end-to-end Atlassian implementations and ongoing managed services.
Cloud Migrations
Seamless migration from on-prem to cloud. IGS Australia ensures a smooth transition, tailored to your needs.
Unlock the Power of Knowledge with Atlassian Rovo
Enhance how your teams discover and access knowledge with Atlassian Rovo. Leverage AI-powered search to instantly find information across Atlassian and third-party SaaS apps. Explore how Rovo boosts productivity and keeps your team connected to essential knowledge for success.
Advancing ITSM for a Renowned Innovator in Healthcare Technology
IGS Australia transformed the ITSM capabilities of a renowned healthcare technology innovator by migrating their service desk from Freshservice to Atlassian's Jira Service Management. With our comprehensive design, IGS Australia successfully implemented various new workflows, dynamic request forms and automation rules, tailored to their operational requirements. This transformation significantly improved their ticket management, enhanced analytics-driven reporting, and established a scalable and efficient ITSM framework to support their future growth.
Customer Success Stories
Discover how Australian businesses enhance ITSM capabilities and improve operations with our tailored Atlassian solutions.